Privacy Policy

Privacy Policy

Introduction

Welcome to https://top-rated-bird-seed-mixes-uk.feedersandmore.co.uk (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data when you interact with our online platform.

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to third-party websites, platforms, or services linked from our site. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This policy is designed to guide our interactions with users in the following scenarios:

  1. Account Creation and Use: When you sign up for an account or use our services as an authorized user, we collect and process your personal information.
  2. Website Visits: If you visit our website, we may track your interaction through analytics tools, which can include logging IP addresses, device information, and browsing behavior.
  3. Communications: We may reach out to you via email, phone, or text messages for various purposes, including newsletters, order updates, promotional offers, and customer support.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide our services effectively. These include:

  1. Account Information: Details such as your username, email address, and password used to access your account.
  2. Payment Information: Credit/debit card numbers, expiration dates, and billing addresses required for transactions.
  3. Financial Data: Bank account information (if stored) and transaction history for financial services.
  4. Purchase Information: Products or services you buy from us, order details, and purchase frequency.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and app usage data collected through our mobile applications.
  6. Location Data: GPS coordinates or other location-based information shared when using our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and product reviews you provide to help us improve our offerings.
  8. Social Media Information: If you choose to connect your social media accounts, we may access your public profile information and posts relevant to our services.
  9. Product Interest: Details about products you view, search for, or add to your cart on our website.

We collect this data through various methods: user input forms, order processes, automated tracking technologies (cookies, device identifiers), and third-party service providers.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies serve multiple purposes, including:

  1. Strictly Necessary: These ensure basic functions of our website work correctly, like allowing you to log in or maintain your session.
  2. Preferences: We use them to remember your preferences, such as language settings and display options.
  3. Analytics: Cookies enable us to track aggregated user data for analytics purposes, helping us understand how visitors engage with our site.

You have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is accomplished, we delete or anonymize the data securely.

Security Measures

We take robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to protect data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Control: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data, please contact us immediately, and we will take steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct inaccurate or incomplete personal data.
  3. Erasure/Right to be Forgotten: The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to restrict processing of your personal data in specific situations.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: The right to be free from discriminatory decisions based on personal data.
  8. Data Portability (EU GDPR): The right to transfer your personal data to another controller in a structured, commonly used format.

To exercise these rights or if you have any data privacy concerns, please contact our Data Protection Officer at the address provided below. We will respond to your requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have feedback or concerns, please contact us:

We value your trust in our company, and this Privacy Policy demonstrates our commitment to protecting your privacy.